Revolutionize your operations with real-time data, right on time

Boost productivity, reduce costs, and grow customer loyalty with a platform

built for the new retail environment.

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By using Slack as their productivity platform, retailers can boost collaboration and drive innovation by consolidating teams, processes, and technology in a single location.

As Quantum Lead, our expertise ranges from quickstart projects for small brands to full digital transformation for multinational enterprises.

Streamline interdepartmental communications

Level up your retail team with organized channels in Slack. Create spaces for projects, topics, or teams, enabling seamless communication and driving progress.

Optimize company-wide collaboration using channels for automatic archiving and easy searchability of all communications, enhancing shared knowledge accessibility.

+26% increase in team member engagement

Source: FY23 Customer Success Metrics, Salesforce, survey of 143-149 Slack retail users, July 2022

Why Slack for Retail?

Drive Organizational Agility and Feedback Loops:

Leverage Slack to swiftly adapt and respond at the store level and across teams, while also utilizing its unified digital workspace to establish swift feedback loops with customers, marketing, merchandising, area managers, store managers, and store associates.

Optimize Team Member Experience:

Optimize team member experience by implementing streamlined onboarding processes, celebrating milestones, utilizing real-time data for improved sales conversions, and sharing clear directives to foster a cohesive work environment.

Reclaim Valuable Time through Automation:

Implement automation within and outside of Slack to reclaim valuable time for your team, allowing them to focus on high-impact tasks.

Learn how Quantum Lead supports these trailblazers

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Quantum Lead is a technology and strategy consulting firm.

We help our clients reimagine and redefine retail experiences to surpass their customers' expectations.

By pairing Salesforce's Industry Leading Order Management with Service Cloud and Shopify eCommerce sites, we have enabled customers to have transformative post-purchase operations/processes.

We have implemented Order Management ranging from Quick Start Accelerators to complex, Global Enterprises with multiple Fulfillment Regions and over a dozen Direct-to-consumer (DTC) eCommerce Sites.